Scale what your best people know

Your best people talk through how the work actually gets done. We turn it into practice runs for everyone else, so the knowledge stays with the team when they walk out the door.

Become a Launch Partner

Arbour The part that does the listening is already live. Try it free

What this costs you now

One person knows it. Then one day they are gone.

Everyone waits on them

Your best people spend half the day answering the same questions and cleaning up work that should have been done right the first time. That is time they are not spending on the work only they can do.

Nobody reads the manual

A written procedure tells you the steps. It does not tell you what to do when the work is not going the way the book says. That part only lives in someone's head.

They retire and it goes with them

Thirty years of knowing which work goes sideways, and why, walks out on their last day. Two weeks notice has never been enough to hand that over.

How it works

They say it once. Everyone gets to practise it.

STEP 1

They talk through the work

About twenty minutes, out loud, in their own words. No forms, no typing, no writing anything down.

This part runs on Arbour

STEP 2

We turn it into a practice run

The work becomes a set of real decisions, including the ones that go wrong. The tricky exception they mentioned in passing is in there, right where it would trip someone up.

STEP 3

Your team runs it before the real thing

They make the mistake on the practice run instead of on real work. Then they know what to watch for when they hit it for real.

Step 1 is already built

Try the talking part today

The first step is getting the work out of someone's head. We already make a tool that does that. It is called Arbour, it is free to start, and you can use it this afternoon.

Arbour

Say it.
See it.

You have explained how your team does things a hundred times. Say it once to Arbour and it draws the process out, ready to share in ninety seconds. Anyone can follow it, no experience needed.

Arbour is our tool, and it is the listening part of Kinesin. Free to start, nothing to install.

Visit Arbour

Launch Partners

We are building this with a handful of teams

Launch partners tell us what to build, lock in the early price, and own everything we make from their people. We are early. We would rather say that than pretend we are not.

Start with one team and one process that keeps biting you
Everything we capture is yours to keep, even if you leave
Nobody gets recorded without signing off on it first

Get in touch This goes straight to a founder, who will write back. No mailing list, no drip emails.